Whether you have a clear vision or just a rough idea, our team is ready to help. Reach out for a free consultation, ask questions about our services, or request a detailed quote for your project. We respond to all enquiries within one business day.
Speak directly with our team during business hours for immediate assistance with your gardening enquiry.
+61 2 8023 4156
Send us a detailed message about your project and we will reply with a personalised response within 24 hours.
Drop by our Sydney office to browse design portfolios and meet our team in person by appointment.
125 York Street, Sydney
NSW 2000, Australia
Our team is available during regular business hours and Saturday mornings for consultations.
Mon-Fri: 8AM - 6PM
Sat: 9AM - 2PM AEST
Complete the form and one of our landscape designers will reach out within one business day to schedule a complimentary on-site consultation. We will discuss your goals, assess your property, and provide initial recommendations with no commitment required on your part.
Confirmation
You receive an email confirming we have received your enquiry, along with a summary of what you submitted.
Initial Contact
A team member calls or emails you within one business day to discuss your project and arrange a suitable time for a site visit.
On-Site Consultation
Our designer visits your property, takes measurements, photographs the space, and listens to your ideas and requirements in detail.
Proposal & Quote
Within five business days of the site visit, you receive a detailed proposal with design concepts, material options, timeline, and transparent pricing.
All personal information you share through this form is handled in strict accordance with our Privacy Policy. We collect only what is needed to respond to your enquiry and provide our services. Your data is never sold to third parties, and you can request its deletion at any time by emailing us.
Quick answers to the questions we hear most from homeowners considering our landscaping and gardening services.
Yes, your first on-site consultation is completely free with no strings attached. Our landscape designer will visit your property, discuss your goals, assess site conditions, and provide initial recommendations. This visit typically lasts 45 minutes to one hour. You receive a formal proposal and quote within five business days of the visit, and there is absolutely no obligation to proceed. We believe in earning your trust through quality advice before any financial commitment is involved.
BrightForgeStudio primarily services the greater Sydney metropolitan area, including the Inner West, North Shore, Eastern Suburbs, Hills District, Sutherland Shire, and Western Sydney. We also accept projects in the Central Coast, Newcastle, Wollongong, and Blue Mountains regions. For larger residential or commercial projects, we can discuss servicing locations in Melbourne, Brisbane, and other capital cities through our network of partner contractors. Enter your postcode in the contact form and we will confirm availability in your area.
Timelines vary depending on project complexity. A garden refresh with new planting, mulching, and edging typically takes 2 to 5 days. Medium-scale projects involving lawn installation, irrigation, and garden bed construction usually run 1 to 3 weeks. Full backyard transformations including hardscaping, pergolas, and extensive planting can take 4 to 8 weeks from start to completion. During your consultation, we provide a detailed timeline with specific milestones so you know exactly what to expect and when each stage will be finished.
Absolutely. We offer flexible maintenance plans on a weekly, fortnightly, or monthly basis depending on your garden's needs and your budget. Our maintenance services include lawn mowing and edging, pruning and hedge trimming, fertilising, weed control, mulch top-ups, irrigation system checks, and seasonal plant care adjustments. Many of our project clients transition to a maintenance plan to protect their investment and keep their garden looking its best year-round. We can discuss maintenance options during your consultation or add them at any time after project completion.
We accept bank transfer, credit and debit cards (Visa, Mastercard, American Express), and payment through our online invoicing system. For larger projects, we offer staged payment plans with a deposit at commencement, progress payments at agreed milestones, and a final balance upon completion. Specific payment terms are outlined in your project proposal. Our invoices are transparent, with itemised costs for labour, materials, and any other charges so you always know exactly where your money is going.
Yes. BrightForgeStudio holds all necessary trade licences and certifications required for landscaping work in New South Wales. We carry comprehensive public liability insurance and workers compensation coverage for our entire team. Our horticulturists hold relevant qualifications from accredited Australian institutions, and our construction team is experienced in all types of residential and commercial outdoor builds. We are happy to provide copies of our insurance certificates and licences upon request during the consultation process.
Our main office is located in the heart of Sydney's CBD, making it easy for clients across the greater metropolitan area to visit us. While most of our work happens on-site at your property, you are always welcome to book an in-office meeting to review design plans, browse our material and plant catalogues, or simply have a face-to-face discussion about your project.
Address
125 York Street, Sydney, NSW 2000, Australia
Public Transport
5-minute walk from Town Hall Station. Accessible via buses along George Street and York Street.
Parking
Nearby parking available at QVB Car Park and Goulburn Street Parking Station. Street metered parking also available on York Street.
Our friendly team is just a phone call away. Ring us during business hours for a quick chat about your project, to ask questions, or to schedule your complimentary consultation over the phone.